Pricing known before the van leaves
The service call fee is stated at the time you book and credited back against the repair once you approve it. The repair itself is a single price, quoted after a proper diagnosis, and yours to accept or decline.

Eleven towns, one dispatch board
Universal Appliance Repair covers eleven towns from Studio City to Calabasas, with technicians trained on built-in refrigeration, cooking equipment, dishwashers and laundry. Vans carry the parts these machines usually need, so a large share of calls close on the first visit.
Approve the repair and the service call fee comes off the bill
Measured, Then Quoted
"Quality means doing it right when no one is looking."
The service call fee is stated at the time you book and credited back against the repair once you approve it. The repair itself is a single price, quoted after a proper diagnosis, and yours to accept or decline.
California issues no state contractor license class for appliance repair, so no company in this trade holds one. What we can document instead is real: liability insurance, background checks on file, manufacturer training on the platforms we cover, and EPA Section 608 certification for sealed-system refrigerant work.
A dispatcher answers the phone every day of the year, weekends and holidays included. A refrigeration column in Encino on a Tuesday morning, a wine room in Beverly Hills on a Sunday evening.
Universal Appliance Repair dispatches from Sherman Oaks, where the 101 crosses the 405, which puts both halves of the service area inside a sensible drive. Eight of our towns sit along the Valley floor and the hills on its southern rim; the three Westside towns are reached over Coldwater, Laurel Canyon or the Sepulveda Pass, and the board is planned around which side of the ridge you are on.
The same technicians take a panel-ready column in a Toluca Lake remodel, a professional range in Calabasas, and a stacked laundry closet in a West Hollywood apartment. All of them are insured, background-checked and hold manufacturer training on the platforms they work on, kept current as the equipment changes.
We cover Studio City, Sherman Oaks, Encino, Toluca Lake, Valley Village, Burbank, Woodland Hills, Calabasas, Beverly Hills, West Hollywood and Beverly Grove.
Refrigeration columns and wine storage, professional ranges and wall ovens, undercounter ice machines and built-in coffee systems, alongside the dishwasher, the washer and the dryer the household actually runs on. Almost all of it is diagnosed and repaired in place.
Thermador | Wolf | Viking | Bosch | Monogram | KitchenAid | LG | Samsung | and sixteen more
Twenty-Four Brands
Thermador, Wolf, Viking and Bertazzoni on the cooking side; Liebherr, Monogram and U-Line for refrigeration and wine storage; Miele, Bosch and Asko behind cabinet panels; and the LG, Samsung, Whirlpool and Maytag laundry running in the very same houses. Twenty-four brands in all, with service data on hand and the usual wear components already loaded.
Independent repair company. Brand names appear here to identify equipment we service; no manufacturer affiliation is claimed.
Three steps. You describe the problem, a technician diagnoses the unit on site, and you approve the price before any repair starts.
Call dispatch or send the form. Give the brand, the model number off the rating plate if it is within reach, and a line or two about what changed. That is enough to route the right technician with the right components aboard.
He arrives in the window agreed with dispatch, protects the floor and the cabinetry, and puts instruments on the appliance. Which component failed, and why, is explained to you at the machine in plain language.
One price covers the parts and the labor, and it does not change after you accept it. Most repairs are completed on that visit, and the warranty document is left with you.
Parts and labor are both covered for 30 days from the date of the repair. Should the component we installed give out inside that window, we return, replace it, and the return trip is not billed.
The terms are printed on the paperwork you keep rather than described at the door, and they apply to every completed job, from an integrated refrigeration column down to the dryer in the garage.
Tell us what is installed and how hard it runs, and dispatch sets a service interval around the equipment carrying the load: condenser coils facing a Valley August, a wine room holding a real cellar, a laundry pair working every day.
The schedule sits on our board, not yours. When a visit comes due, we call to arrange it.

Eleven towns, split by the ridge. Eight sit in the San Fernando Valley and the hills along its southern edge: Sherman Oaks, where the vans are kept, plus Studio City, Encino, Toluca Lake, Valley Village, Burbank, Woodland Hills and Calabasas. Three are on the Westside - Beverly Hills, West Hollywood and Beverly Grove - reached over Coldwater, Laurel Canyon, Beverly Glen or the 405. Every town page carries its neighborhoods, its ZIP codes, and the work that comes up there most.
Pick a day that works for you. Asking what it costs is free.
Call dispatch (818) 000-0000
Open 7 Days a Week, 7AM-7PM
Approve the repair and the service call fee comes off the bill
Serving eleven Los Angeles towns across the San Fernando Valley and the Westside